Lash extensions, Waxing, Gel Nails

Mobile Beauty Croydon and South East London

07427533086

Terms and Conditions

I would like to give a warm welcome to all clients. I like to ensure a high standard of service for all clients so when booking appointments you are accepting the terms & conditions of the business. Please have a look at the terms of business below. 



Parking: All pricing excludes the cost of parking. If free parking is not available near your premises, a parking permit must be provided or parking cost must be covered by you (client).


Booking: Appointments are subject to availability and a £10 non-refundable booking fee, which is then deducted from the final price. Bookings are confirmed once the booking fee is received. Appointments can be rescheduled by giving a minimum of 24 hours notice. 


Minimum appointment spend: £15 is required within a 3 mile radius from Addiscombe, Croydon and  £25 for outside the 3 mile radius.


Patch test: £5 charge is payable for any patch test to cover fuel cost and time, this is only redeemable against the full treatment cost.


Cancellation Policy:
Unfortunately due to a number of no shows and late cancellations, a minimum of 24 hours notice is required to reschedule your appointment/s as your appointment time is specifically reserved for you. If an appointment is cancelled outside of the notice period a new booking fee is required to secure any further appointments. 
If mb-beauty should have to cancel any booking due to unforeseen circumstances a full refund will be provided.   
 

Eyelash extensions


Lash Guarantee


5 day lash guarantee is offered.If excessive amount of lashes are lost please contact me immediately to discuss any issues. In the circumstance an issue may occur and lashes needs to be fixed please be advised that the lash guarantee is only offered providing the following conditions have been adhered to:


  • Correct aftercare must be followed, if improper aftercare caused the extensions to fall out, infill of the missing extensions will be at the clients expense.
  • contact must be made within 5 days after the lash application
  • if repair is needed, it must be booked within  6 days of the original appointment. Any later than 6 days, the lashes are exposed to every day wear and tear therefore voids the lash guarantee


Pamper party/group booking

Booking
Payment of a £20 deposit is required to secure a pamper party/group booking via bank transfer. The deposit is then deducted off the total price of the booking, the remainder of payment can then be made on the day in cash or bank transfer. All bookings will be confirmed once the deposit is received.

Cancellation
Should clients wish to cancel a party/group booking, the deposit will only be refunded if the cancellation is  confirmed  7 days or more in advance to the booking date. If mb-beauty should have to cancel the booking due to unforeseen circumstances a full refund will be provided.